Shipping policy

Shipping Policy

At The Mirelle, we do our utmost to deliver your order as quickly and efficiently as possible. Below, you'll find an overview of our average delivery times and how our ordering process works.

Delivery Times

Processing Time:
Once you place an order, it takes an average of 3-7 business days to process. Orders placed on weekdays are usually processed within one business day. Orders placed on Friday evenings or during the weekend may take slightly longer.

Shipping Time:
After processing, your order will be shipped, and the average delivery time is 6-17 business days. This may vary depending on your location and any unforeseen circumstances.

We strive to get your order to you as quickly as possible. If you have any questions about your delivery, please feel free to contact our customer service.

How Does Our Ordering Process Work?

Placing an Order:
Go to the product page and add the desired product to your shopping cart by clicking the black "Add to Cart" button. Make sure you’ve selected the correct variant, then click "Proceed to Checkout."

Entering Address Details:
On the checkout page, enter your address details. Ensure that everything is filled in correctly before proceeding to the shipping options.

Review Shipping Information:
Double-check your address information, and note that we offer 100% free shipping on all orders. Then click "Proceed to Payment."

Completing Payment:
Choose your payment method from the following options:

• Credit Card (AMEX, Mastercard, Maestro, Visa)

• PayPal

• EPS

• Direct Bank Transfer

Once you’ve selected your payment method, click "Complete Order" and follow the further instructions to finalize your payment. If you encounter any issues with your order, feel free to contact us.

Shipping Costs

We cover the shipping costs for all your orders. All products are delivered to your home free of charge, with no minimum order quantity. It’s our way of saying thank you to you as a customer!

Shipping Your Order

Have you found the perfect product on our website? We will ensure that your order is processed and shipped as quickly as possible. To keep our product prices affordable, we ship orders in batches once we reach a minimum quantity. This helps us reduce our environmental impact and contribute to a more sustainable world.

Important Note:
Due to high demand and global supply chain disruptions, there may be delays. We kindly ask for your understanding and patience during this time. We are doing our best to ship your order as soon as possible.

For urgent questions or if you want your order expedited, please contact our service team via email. We are happy to assist you!

Email: info@themirelle.com